More People are Listening to Podcasts in 2021
Podcasts are an interesting medium, considering they’ve been around for over a decade and have really seemed to pick up most of its momentum in the past couple years. I remember delivering food my last couple years of college and after talk radio, audiobooks, and listening to the same mix CDs day in day out […]
EP 27 – Ryan Suydam – CX: Client Experience Emerging as a Core Focus for Law Firms
Ryan Suydam is the cofounder of Client Savvy. Client Savvy helps firms create fierce client loyalty by designing, implementing, and measuring Client Experiences. He has coached over 300 organizations and over 10,000 professionals on the skills required to be “client savvy.” On this weeks episode we discuss.. – What is CX (Client Experience) – How […]
What We Learned About Handling Negative Reviews
Negative reviews for our business on Google are often beyond our control, and the frustration that comes from them is unmistakable. A sore spot on our coveted collection of positive reviews, it feels like even one brings down all of our efforts and exposes us to the scrutiny of potential clients researching our brand. But […]
EP 26 – Christina and Joe Hammond – An In-House Video Studio is a Gamechanger for Thousands of Law Firms
Christina and Joe Hammond are the founders of Producify. A boutique full-service video marketing company based in Florida. We manage every aspect of video, from concept creation, production, and post-production to distribution on all media channels.
What’s Google Doing With Featured Snippets?
Google just implemented some interesting changes to the first page of search results, impacting the featured snippet position. If you’ve been crafting your SEO with an eye toward snagging that much-coveted position, it’s important to take a look at what Google did. On Jan. 22, Google introduced an update: web pages in a featured snippet […]
EP 25 – Kwame Christian – Negotiating Like the Future of Your Firm Depends On It
Kwame Christian is the Director of the American Negotiation Institute and conducts negotiation and conflict management workshops around the country. He is also the author of the Amazon Best Seller – Nobody Will Play With Me: How to Use Compassionate Curiosity to Find Confidence in Conflict. On This Episode We Discuss… Crafting Your Negotiating Techniques […]
EP 24 – Robyn Addis – Saving Time & Being More Efficient with CRM, Client Communication & Proposals
Today on the legal mastermind podcast we have Robyn Addis. She is the COO of LISI, a boutique digital marketing agency specializing in digital marketing solutions for law firms. Most firms love to be first to be second – meaning they stifle innovation. On this episode, we discuss how legal marketers and lawyers can make […]