EP 25 – Kwame Christian – Negotiating Like the Future of Your Firm Depends On It

Bio - Market My Market

Kwame Christian is the Director of the American Negotiation Institute and conducts negotiation and conflict management workshops around the country. He is also the author of the Amazon Best Seller – Nobody Will Play With Me: How to Use Compassionate Curiosity to Find Confidence in Conflict. On This Episode We Discuss… Crafting Your Negotiating Techniques […]

EP 27 – Ryan Suydam – CX: Client Experience Emerging as a Core Focus for Law Firms

Ryan Suydam is the cofounder of Client Savvy. Client Savvy helps firms create fierce client loyalty by designing, implementing, and measuring Client Experiences. He has coached over 300 organizations and over 10,000 professionals on the skills required to be “client savvy.” On this weeks episode we discuss.. – What is CX (Client Experience) – How […]

EP 28 – Julie Holton – The Human & Conversational Element of Content & How It Pertains To Voice Search

Julie Holton is the Owner and Principal Strategist at mConnexions, a full-service marketing and communications agency that focuses on developing digital marketing solutions for clients. Prior to working in marketing and communications, Julie spent more than ten years working in top television newsrooms across the country, as an Emmy award-winning writer, producer, and executive producer.  […]

EP 29 – Ralph Baxter, John Croft, Julie Savarino – Is The Term Non-Lawyer Obsolete?

John Croft is the President and Co-Founder of Elevate Services, a law company, providing consulting, technology and services to both law departments and law firms. Julie Savarino is Chief of Client Services and Development Officer at Business Development Inc, as well as Client Relations Director and Client Service Liaison at Dickinson Wright. Julie is also an […]

EP 30 – Chris Kirby – The Positive Transformation of a Firm

For more than a decade now, BridgeField Group’s founder Chris Kirby, has focused on assisting attorneys and other professionals in all aspects of professional and personal success. Though he has maintained an active law license for over 22 years, for more than a decade, Chris has been solely dedicated to coaching and training corporate and […]