The new year is the perfect time to take stock and set goals for the year ahead. You may have plans to improve your health, exercise more frequently, or finally take that trip to Hawaii you’ve been dreaming about forever. 

But resolutions aren’t just for individuals looking to achieve their personal goals. Business owners can make New Year’s resolutions that will help align their company’s efforts and energy too. One of the most effective and satisfying pledges you can propose is to improve and better manage your business’s online reputation. Your company’s reputation encompasses how you’re viewed by consumers, potential employees, and investors. If you don’t have an effective reputation management strategy in place, even just one negative review or social media post can send your business spiraling. 

Consider teaming up with a company who can provide your business with top-of-the-line SEO tactics and expert strategies that will increase your brand awareness and cement your company as an industry leader. Ultimately, this kind of partnership will help improve the way your business looks online and allow you to see new opportunities for growth.

Why Is It Important to Have a Clean Online Image?

Even just a decade ago, when the concept of digital marketing was still in its infancy, the online business landscape looked radically different. The internet has evolved a lot since then, and so has the way businesses market themselves online. Today, websites, social networks, and online advertising are essential for a successful marketing strategy. In a connected, digital society like ours, your online reputation and your reputation on the ground are merged. As a result, it becomes vital to have a clean online image. 

In an ideal world, your business would perfectly address your target market’s needs and everyone would be satisfied. However, despite your best efforts, the reality is that the services you provide could be imperfect or controversial and you could make the wrong business decisions in the eyes of the public. These oversights can be even more problematic when they’re posted and amplified online. The bottom line is that, with the right reputation management strategy, you can protect yourself against these types of crises and build credibility and trust with your consumer base.

How to Improve Your Online Reputation Management Strategy in 2021

There are a lot of misconceptions about online reputation management. Some people think it’s just social media monitoring, while others believe it has something to do with public relations, and still others have no idea how it can impact business and sales. In general, reputation management involves improving your SEO strategy, proactively managing your social media channels, and continuing to write top-notch content that works. A good overall approach, in turn, can build trust and credibility, show your best side, provide online insights, and ultimately increase sales.

By partnering with professional marketing experts, you may see improvements through the use of the following tactics:

A Calculated Approach to SEO

What happens when people enter your brand name into their favorite search engine? For many of your best customers, their first experience with your brand is through a Google search. If these users only see negative reviews or inaccurate information about your brand, it means your SEO strategy needs reworking. By paying extra attention to some of these nitty-gritty details, your online business can gain momentum and start showing results.

An Engaging Social Media Plan

Traditionally, social media reputation management is the process of posting strategic social media content, monitoring social media channels like Facebook and Twitter, and engaging with customers who talk about your business or brand. 

Today, social media reputation management covers even more channels: online review sites, local business directories, and business discovery apps. These are all digital spaces where customers have a say about their experience with a business. No matter the platform, the goal is still the same: to positively shape the consumer perception of your brand or business.

Writing Top-Notch Content

We’ve all heard the motto “content is king.” Well, when it comes to reputational management, the mantra rings true. Quality content is the top driver for SEO, helping push website rankings to the top of search engine results pages. Likewise, building relevant, quality content can not only suppress negative search engine results but also showcase your business’s best qualities, achievements, and talents.

Managing Your Online Reputation Is Essential in Today’s Digital World

The end of the year is a good time to reflect on your business’s progress over the past year and plan how you want it to develop in the year ahead. By improving your online reputation as we turn the page to 2021, you can take the next step toward growing your business and becoming the go-to source in your industry. 

For help improving your online reputation, look no further than the experts at Market My Market. Our team can help you implement creative strategies and repair your online reputation by bolstering your SEO strategies, improving your social media presence, writing top-notch content, and more. To learn about how we can help catapult your website to the top of search engines and improve your digital reputation, contact us for a free consultation by completing our contact form.